Skills and roles of a manager
Skills and roles of a manager It is important that every manager is skilled to handle dynamic situations, to achieve organizational goals and objectives by using the scarce resources efficiently. Robert L. Katz introduced 3 basic abilities a manager should essentially hold. They are: Technical skills Human skills Conceptual skills 1.Technical skills Technical skills are the skills of a particular field which can be gained through education, and experience. These abilities will generally be more significant for the first-line workers as they directly supervise non-managerial staffs. 2.Human skills Human skills are the capability of working together with people, motivating, coaching, and facilitating them. All managerial levels of the organizational structure should hold the human skills because all the levels of managers work with people 3.Conceptual skills Conceptual skills are the skills to make l...