THE IMPORTANCE OF A MANGER IN A BUSINESS
Manager
A manager is the person who effectively handles the management process of planning, organizing, leading, and controlling by using the scarce resources of an organization effectively
in an unpredictable business environment.
Managers should have the ability to both work with people, and to make people work efficiently and effectively.
He should also be able to lead his subordinates, to provide clear direction to the organization. To become a great manager, one should be able to obtain sharp skills through learning, training, and experience. These skills should help the manager focus on the managerial process. The skills a manager should hold includes leadership, good communicational skills, and team building.
Managers have the responsibility of creating high quality customer service, employee satisfaction among his subordinates in order to continuously work towards achieving the organizational goals.
Managers can be classified in 3 categories based on authority
1. Top level managers –
Managers who are responsible for the overall organizational decisions like establishing goals and objectives, identifying strategies. They hold the highest authority of an organization.
Example: Board of directors, CEO
2. Middle level managers-
Manager who converts conceptual decisions of top-level managers into operational
decisions.
Example: financial manager, marketing manager
3. First-line managers-
Managers who directly work with non-managerial staff of the organization.
Example: Supervisor, Foreman
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